Shoptalk Luxe
Attend
Sponsor
Agenda
Media
Get Tickets
BECOME A SPONSOR
2027 Agenda
See what’s in store for three days of insights, ideas and conversations shaping the future of retail.
VIEW PDF AGENDA
22 Mar 2027
23 Mar 2027
24 Mar 2027
Filter
10:00
10 mins
Mainstage
Welcome To Shoptalk Opening Remarks & State of Retail
10:10
20 mins
Mainstage
Keynote Session: Mastering Customer Experience
10:30
20 mins
Mainstage
Keynote Session: Operational Excellence
10:50
20 mins
Mainstage
Keynote Session: Retail In The Age Of AI
11:00
1 hour
Networking Break
11:10
10 mins
Mainstage
Shoptalk 2027 - Day 1 A Virtual Store Tour
14:10
20 mins
Track 4
How Executives Create and Maintain a Culture of Innovation
20 mins
Track 3
Designing the Digital Store: Aligning Tech Priorities to Your Customers' Unique Preferences
20 mins
Track 2
The New State of MarTech: How AI Improves ROI of Acquisition and Retention
20 mins
Track 1
Personalized Commerce: Digital Leaders Redefining Value and Relevance
14:30
20 mins
Track 1
Mapping the New Customer Journey: From Product Discovery to Social Commerce
20 mins
Track 2
The Creator Economy: Achieving Growth Through Modern Storytelling
20 mins
Track 3
Strategies for Digital Data Collection in Physical Retail Environments
20 mins
Track 4
Beyond Products: Building Customer Connections Through Value-Added Services
15:00
20 mins
Track 4
The C-Suite Mindset: Adopting the DNA of Successful AI-Enabled Startups
20 mins
Track 3
Redefining Associate Roles to Meet the Needs of Today's Digitally Savvy Shoppers
20 mins
Track 2
Synthetic Personas: Marketing's New Tool for Accelerating Customer Insights
20 mins
Track 1
Rethinking the Metrics that Matter; From Conversion to Consideration
15:30
10 mins
Track 1
Talent and Tech Requirements For Building A High-Performing Commerce Team
10 mins
Track 2
How CMOs are Rethinking Attribution Modeling with AI Platforms in the Mix
10 mins
Track 3
Transforming Store Operations Through Emerging Technology
10 mins
Track 4
Retail Leaders: Making Memberships Work as a Model for Achieving Customer Loyalty
15:50
20 mins
Track 4
Building Your Brand's Business Case for an AI Center of Excellence
20 mins
Track 3
AI’s Impact on the Future of Product Assortment Strategies
20 mins
Track 2
The Real Value and Challenges of Retaining Authenticity in Brand Marketing
20 mins
Track 1
How Retailers and Brands Build Sustainable Value Into Mobile App Experiences
16:10
20 mins
Track 1
How AI has Changed Capabilities of Commerce, OMS, POS, and Delivery Platforms
20 mins
Track 2
Programmatic Advertising: The Talent and Tools Needed for Tomorrow
20 mins
Track 3
How Retailers Rationalize the Right Mix of Owned, Marketplace, and Dropship Inventory
20 mins
Track 4
The Future of Retail Data: Unstructured, Unrestrained, and Wildly Unpredictable
16:40
20 mins
Track 4
AI and Data Intelligence: The Tools and Tech that are Enabling Competitive Advantage
20 mins
Track 3
Best Practices for Returns Strategies to Maximize Revenue Retention
20 mins
Track 2
Employee-Generated Content: How Leaders Inspire Internal Creator Communities
20 mins
Track 1
AI ROI: Retailers Reveal Results of AI Investments and Innovational Change
17:00
20 mins
Track 1
Tech Investments that Retailers and Brands are Making Today
20 mins
Track 4
Keeping Knowledge Workers "In the Loop" When Information Becomes Automated
20 mins
Track 2
Defining a Distinct Brand Voice for Your Social Series
20 mins
Track 3
Expedited Last-Mile Delivery: The Value, Opportunities, and Challenges
Email updates
Sign up for the latest show news and special offers